Flooring Frequently Asked Questions

Great American Floors in Sandy Springs Georgia


Find answers about flooring products, area rugs, professional installation, hardwood refinishing, free in-home estimates, and financing. Visit our Sandy Springs showroom or call (404) 476-5184 to start planning your metro Atlanta project.


Showroom and Service Area


Where is Great American Floors located?
Our showroom is located at 330 Sandy Springs Circle, Sandy Springs, GA 30328. Visit us to explore flooring and discuss your project, or call (404) 476-5184 to speak with our team and confirm current showroom hours.
What areas does Great American Floors serve?
We serve Atlanta, Sandy Springs, Dunwoody, Brookhaven, Roswell, Alpharetta, Marietta, Milton, Johns Creek, Vinings, Chamblee, and surrounding metro Atlanta communities, including Buckhead and East Cobb. Contact us with your project address to confirm service availability.
Is Great American Floors a family-owned business?
Yes. Great American Floors has been family owned and operated since 1992. Our team helps metro Atlanta customers select flooring, plan installation, and explore hardwood refinishing options.

Flooring Products and Selection


What types of flooring does Great American Floors offer?
We offer carpet, hardwood, laminate, luxury vinyl, waterproof flooring options, area rugs, and rubber flooring. Our team can help you compare products based on the room, your preferred appearance, maintenance needs, and budget.
What is the difference between luxury vinyl plank and luxury vinyl tile?
Luxury vinyl plank, or LVP, generally uses plank shapes and wood-look designs. Luxury vinyl tile, or LVT, generally uses tile shapes and stone or ceramic looks. Both are resilient flooring options, with construction, wear protection, water performance, and installation requirements that vary by product.
Is waterproof flooring suitable for kitchens, bathrooms, and laundry rooms?
Suitable waterproof luxury vinyl products can be practical choices for these spaces. Check the selected product’s approved uses, warranty, and installation requirements. Waterproof flooring does not make the entire room or subfloor waterproof, so leaks and moisture beneath the floor still need attention.
How is laminate different from hardwood flooring?
Laminate typically uses a printed decorative layer and protective surface over a wood-fiber core. Hardwood has a real wood surface. Compare appearance, care, water limits, installation needs, and cost. Hardwood may offer refinishing potential, depending on its construction and condition.
What is the difference between solid and engineered hardwood?
Solid hardwood is made from a single piece of wood. Engineered hardwood has a real wood surface over a layered base. Suitability depends on the selected product, subfloor, room conditions, and installation method. Refinishing potential depends on the remaining usable wood thickness.
What flooring should I consider for a home with pets or children?
Compare suitable luxury vinyl, laminate, and stain-resistant carpet products based on scratch and stain protection, water limits, cleaning needs, and comfort. Tell our team how your household uses each room so we can help you review product features and specific warranty terms.

Carpet Area Rugs and Shopping Tools


How do I choose the right carpet for my home?
Consider the room’s foot traffic, the softness you prefer, and whether you have pets or children. Fiber, pile construction, texture, and cushion all affect comfort and performance. Our team can help you compare carpet options for bedrooms, living areas, stairs, and other spaces.
Does Great American Floors offer area rugs?
Yes. We offer area rugs to complement your flooring and furnishings. Bring room measurements, photos, and a furniture layout so our team can help you compare appropriate sizes, colors, textures, and materials. Ask about rug pads compatible with your existing floor.
Can I preview flooring in my room or order samples before choosing?
Yes. Our website includes a room visualizer for featured flooring products and options to order samples. Use these tools to narrow your choices, then compare physical samples in your own lighting. Contact our team to confirm sample availability and ordering details.

Hardwood Refinishing and Floor Care


Does Great American Floors offer hardwood floor refinishing?
Yes. We offer hardwood refinishing in the metro Atlanta area. Contact our team about the floor’s construction, wear, and any previous refinishing. We can assess whether sanding and refinishing, other restoration work, or replacement may be appropriate for your floor.
Can every hardwood floor be sanded and refinished?
No. Suitability depends on the floor’s construction, remaining wood thickness, condition, and previous sanding. Some engineered hardwood products cannot accommodate another sanding. Ask our team to assess your floor before planning refinishing or assuming that deep damage can be removed.
Does Great American Floors work with Bona refinishing products and equipment?
Yes. We use Bona refinishing products and equipment and are a Bona Certified Craftsman as well as a proud member of NARI (National Association of the Remodeling Industry). Ask our team about the sanding and finish options proposed for your floor, including the appearance, maintenance requirements, and return-to-use instructions for the selected system.
How should I care for new or refinished hardwood floors?
Follow the flooring or finish manufacturer’s instructions. Remove grit regularly, clean spills promptly, use approved cleaners, and protect floors from furniture damage. For refinished floors, confirm when you can walk on the surface, move furniture back, and replace rugs. Maintain the recommended indoor humidity range.

Installation and Project Planning


Does Great American Floors provide professional flooring installation?
Yes. We provide professional flooring installation and can help you move from product selection to project planning. Discuss your selected material, existing flooring, subfloor conditions, and any concerns with our team. Confirm preparation and installation details in your written estimate.
Can new flooring be installed over an existing floor?
Some products allow installation over suitable existing surfaces, but the manufacturer’s requirements govern. The surface must meet the selected product’s conditions for flatness, stability, and moisture. Ask our team to assess your space before assuming the old floor can remain.
How should I prepare for flooring installation or refinishing?
Ask our team for instructions specific to your project. Confirm arrangements for furniture, personal belongings, pets, access, and any temporary restrictions on room use. Clarify which preparation tasks are included and which you need to complete before work begins.
How long will my flooring or refinishing project take?
Timing depends on product availability, project size, preparation, installation scheduling, and any required finish drying or curing time. Tell our team about deadlines early. Confirm the expected schedule and return-to-use instructions before arranging furniture delivery, moving, or other work.

Estimates Pricing Financing and Orders


Does Great American Floors offer free in-home estimates?
Yes. We offer free in-home flooring estimates. Call (404) 476-5184 or complete the estimate request form on our website. Share your project address, the rooms invo
How much will my flooring or hardwood refinishing project cost?
Pricing depends on material selections, the size and condition of the space, preparation, and the services included. Flooring removal, subfloor work, transitions, and refinishing details can affect the total. Request a written estimate based on your space and the agreed scope of work.
Does Great American Floors offer financing?
Yes. Our website provides financing options through Lendvious and a Mohawk Synchrony HOME credit card program. Contact our team or visit the financing page for current application details. Approval, eligibility, interest, fees, and repayment terms depend on the provider and program.
Does Great American Floors ship flooring materials out of state?
No. Great American Floors does not ship materials out of state. Contact our team before placing a materials order to confirm availability, fulfillment arrangements, and payment requirements for your purchase.